01Introduction
This Privacy Policy explains how MediaZClouds ("we", "us" or "our") collects, uses and protects information when you use the AI Photo Editor & Enhancer Android app and this website (the "Service"). We are committed to handling your data — especially the photos you upload — with care and transparency.
02Information We Collect
- Content you provide: photos you select from your gallery or take with your camera for editing, retouching, enhancement, object removal, face swap, background removal or AI style transformation.
- Purchase information: subscription status and transaction identifiers provided by Google Play. We never receive your full payment card details.
- Device & usage data: device model, Android version, app version, language, crash logs and anonymous interaction events used to improve stability and performance.
- Advertising identifiers: we and our ad partners may use your device's Android Advertising ID to show and measure ads. You can reset it or opt out of personalized ads anytime in your device settings.
- Support communications: your name, email address and message when you contact us.
We do not require you to create an account and we do not collect your contacts, precise location or health data.
03AI Content Processing
To enhance photo quality, retouch portraits, remove objects, swap faces, change backgrounds and apply AI art styles, the images you choose are sent securely to our servers and/or trusted AI processing providers. Processing is performed automatically and only to return the result you requested. Outputs are delivered back to your device.
04Media Uploads
The app accesses your camera or photo library only when you choose a photo, and only the photos you select are uploaded. Uploaded media and generated content are automatically deleted from our servers within 24 hours of creation, unless longer retention is strictly necessary for security, fraud prevention or to comply with legal obligations. Images you save remain on your device under your control.
05User Consent for AI Processing
Before your first upload, we ask for your consent to process your images with AI. You may withdraw consent at any time by not using the upload features or by contacting us.
5.1 Face Data Collection and Privacy
Features such as face retouching, AI portraits and face swap process faces in the photos you select. When this happens:
- Facial information ("Face Data") is processed only transiently to render your result (for example, to retouch facial details or blend a swapped face). We do not create facial recognition templates or identify you.
- Face Data is deleted along with the uploaded image within approximately 24 hours.
- Face Data is never sold, shared with third parties for their own purposes, or used to train public AI models.
5.2 Photos of Other People
Face swap and portrait features may involve photos of people other than you.
- Only upload photos of other people if you have their permission.
- Do not use the Service to impersonate, deceive, harass or harm anyone.
- Please do not upload nude or intimate images; such content is prohibited.
06How We Use Information
- To provide, operate and maintain the Service and its AI features;
- To process and verify subscriptions and restore purchases;
- To diagnose crashes, fix bugs and improve performance;
- To display advertising in the free version;
- To respond to your support requests and feedback;
- To detect abuse and comply with legal obligations.
07Data Sharing
We do not sell your personal information. We share information only with:
- Service providers (cloud hosting, AI processing, analytics, crash reporting) who process data on our behalf under confidentiality and data-protection obligations;
- Google Play, for payments and subscription management;
- Advertising partners, limited to device and ad identifiers as permitted by your device settings;
- Authorities, when required by law or to protect rights, safety and security.
08Data Retention
- Uploaded media and AI outputs: deleted within 24 hours.
- Support emails: kept for as long as needed to resolve your request and up to 12 months after.
- Anonymous analytics and crash data: kept in aggregated form for up to 24 months.
- Purchase records: retained as required by tax and accounting laws.
09Data Deletion Requests
You can delete images saved on your device at any time by deleting them in your gallery or uninstalling the app. To request deletion of any data we may hold about you, email media.zcloud@gmail.com with the subject "Data Deletion Request". We will respond within 30 days.
10Security
We use industry-standard safeguards, including encryption in transit (HTTPS/TLS), access controls and automatic deletion of uploaded media. No method of transmission or storage is 100% secure, but we work hard to protect your information.
11Children's Privacy
The Service is not directed to children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us and we will delete it.
12Your Rights
Depending on where you live (for example, under the GDPR or CCPA/CPRA), you may have the right to access, correct, delete or port your personal data, to object to or restrict processing, to withdraw consent, and to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details below. We will not discriminate against you for exercising your rights.
13Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page and change the "Last updated" date. Material changes may also be notified in the app.
14Contact Us
If you have questions about this Privacy Policy or our data practices, contact MediaZClouds at media.zcloud@gmail.com.
We truly appreciate your recommendations and feedback — they help us improve the app every day. Thank you ❤️
Terms of Use
1. Acceptance of Terms
By downloading or using AI Photo Editor & Enhancer, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use the Service.
2. Acceptable Use
You agree to use the Service responsibly and lawfully. You must not use it to:
- Upload or edit images you do not have the right to use;
- Create content that is illegal, harmful, defamatory, harassing, sexually explicit or that impersonates others;
- Use face swap or other features to deceive, mislead or harm any person, or without the consent of the people shown;
- Violate the privacy, publicity or intellectual property rights of others.
3. Your Content
You retain ownership of the photos you upload and the results you create. You are solely responsible for the content you edit, save and share.
4. AI-Generated Results
AI results may vary and may not always be accurate or match your expectations. The Service is provided for creative and entertainment purposes.
5. Subscriptions & Purchases
Some features may require a paid subscription or in-app purchase through Google Play. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel subscriptions in your Google Play account settings. Refunds are handled according to Google Play's policies.
6. Disclaimer & Limitation of Liability
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, MediaZClouds is not liable for any indirect, incidental or consequential damages arising from your use of the Service.
7. Changes
We may modify these Terms at any time. Continued use of the Service after changes means you accept the updated Terms. Questions? Email media.zcloud@gmail.com.